Privacy Policy

At Kidomo, we are committed to protecting the privacy and safety of every child and every family that uses our products. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Parent/guardian name
  • Address and contact details
  • Order details
  • Child’s name for personalization
  • Child’s photo (if provided for personalized products)

Automatically Collected Information

  • Browser type
  • Device details
  • Pages visited
  • General analytics for improving our services

2. Use of Child Photos and Personalization Data

For certain personalized books, we may ask you to upload your child’s photo.

We strictly follow these rules:

  • Photos are used ONLY for creating the personalized product you ordered.
  • We do NOT share, sell, or distribute the photos to any third party.
  • Photos are stored securely and deleted periodically as per our data retention policy.
  • Access to photos is restricted to only the trained team members involved in personalization.
  • You may request deletion of the uploaded photo at any time (before printing is completed).

Your child’s privacy and safety are our top priority.

3. How We Use Your Information

We use your information to:

  • Process your orders
  • Personalize your books
  • Provide customer support
  • Improve product quality
  • Manage shipping and delivery
  • Notify you of updates, offers, or new product launches (optional subscription)

4. Sharing of Information

We may share basic shipping details with:

  • Delivery partners
  • Payment gateway providers

We never share:

  • Child’s photos
  • Personalization data
  • Any sensitive personal information

with any third party for marketing or commercial purposes.

5. Data Protection & Security

We maintain industry-standard safety measures including:

  • Encrypted storage
  • Secure servers
  • Restricted internal access
  • Regular deletion of old personalization data

6. Cookies & Tracking

We use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings.

7. Your Rights

You may:

  • Request deletion of your child’s photo
  • Request information about data we have stored
  • Opt out of promotional communications

8. Contact Us

For any queries regarding your privacy or data, please contact:
📧 support@kidomo.in
📞 91-7356481519